Real people REALLY GOOD chocolates
Give us a call!
1.800.747.4808
Real people REALLY GOOD chocolates
Give us a call! 1. 800. 747. 4808
Holiday Sale! - Up To 30% Off Select Towers + Select Items Ship For Free

Shipping

Standard Shipping - $9.95

SHIP DATE
ARRIVAL
Monday - Thursday* 1 - 5 business days
Friday - Sunday No Shipping

Express Saver Shipping - $12.95

SHIP DATE by 1:00 PM (EDT)
ARRIVAL
Monday Wednesday
Tuesday Thursday
Wednesday Friday
Thursday following Wednesday
Friday - Sunday No Shipping

Express Shipping - $24.95

SHIP DATE by 1:00 PM (EDT)
ARRIVAL
Monday Tuesday
Tuesday Wednesday
Wednesday Thursday
Thursday Friday
Friday - Sunday No Shipping

* Orders shipping to PA, NJ, DE, MD, CT, Southern NY and Northern VA generally arrive in one business day with Standard Shipping, guaranteed to arrive within five business days. All other orders shipping to addresses other than the states listed above will generally arrive in two business days with Standard Shipping, guaranteed to arrive within five business days.

Merchandise Total
Standard
Express Saver
Express
Flat Rate Shipping $9.95 $12.95 $24.95
$350.00 & Up Call 800.747.4808 for quote.
  • For deliveries to Alaska, Hawaii, and Puerto Rico, please add $22.00 to the standard shipping charge.
  • Please note that shipping charges are per recipient.
  • For Saturday delivery, please add $35.00 to the Express or Express Saver shipping charge. (Not available to all areas. Please call for details.)

Satisfaction Guaranteed

If you experience a problem with the quality of our chocolate, customer service, or delivery, please let us know and we'll do whatever it takes to make it right for you.

If the full contents of your order do not arrive in perfect condition on the day you requested, we are more than happy to replace damaged chocolate, refund a shipping charge or take any other measures necessary to ensure your complete satisfaction.

Customer service is extremely important to us. Our “policies” on resolving issues aren’t very verbose because they’re quite simple: We do what you’d like.

Our guarantee applies to every aspect of your John & Kira’s experience. From navigating our website or speaking with our customer support staff up until you finish your last piece of chocolate -- if you aren’t 100% satisfied with every aspect, please contact us. If you just have some general suggestions for improvement, give us a call and we'll gladly listen!

If you are encountering any difficulties at all, please email support@johnandkiras.com or call 1.800.747.4808 and we will begin resolving it immediately.