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Standard Shipping Schedule - Day Ordered
Ordered Before 1pm EDT
Ordered After 1pm EDT
Arrival On
Arrival On
Monday Tuesday* / Wednesday Wednesday* / Thursday
Tuesday Wednesday* / Thursday Thursday* / Friday
Wednesday Thursday* / Friday Friday* / Wednesday
Thursday Friday* / Wednesday Tuesday* / Wednesday
Friday - Sunday Tuesday* / Wednesday Tuesday* / Wednesday

* Orders shipping to PA, NJ, DE, MD, CT, Southern NY and Northern VA arrive in one day with Standard Shipping.
All other orders shipping to addresses other than the states listed above will automatically receive a Free Upgrade to 2-Day Shipping.

Merchandise Total
Standard Shipping
2 Business Day Shipping
1 Business Day Shipping
Flat Rate Shipping
$350.00& Up Call 800-747-4808 for quote

* For deliveries to Alaska, Hawaii, and Puerto Rico, please add $22.00 to the standard shipping charge.
* Please note that shipping charges are per recipient.
* For Saturday delivery, please add $20.00 to the overnight shipping charge. (Not available to all areas. Please call for details.)

Satisfaction Guaranteed:
If you experience a problem with the quality of our chocolate, customer service, or delivery, please let us know and we'll do whatever it takes to make it right for you.
If the full contents of your order do not arrive in perfect condition on the day you requested, we are more than happy to replace damaged chocolate, refund a shipping charge or take any other measures necessary to ensure your complete satisfaction.
Customer service is extremely important to us. Our “policies” on resolving issues aren’t very verbose because they’re quite simple: We do what you’d like.
Our guarantee applies to every aspect of your John & Kira’s experience. From navigating our website or speaking with our customer support staff up until you finish your last piece of chocolate—if you aren’t 100% satisfied with every aspect, please contact us. If you just have some general suggestions for improvement, give us a call and we'll gladly listen!
If you are encountering any difficulties at all, please email or call 800 747 4808 and we will begin resolving it immediately.