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Privacy Policy

This website ("Johnandkiras.com") is owned and operated by John and Kira’s, LLC. John and Kira’s recognizes the importance of maintaining the privacy of our customers ("Customers"), registered account holders and other website users (collectively "Users"). We have posted this privacy policy ("Policy") to describe our practices regarding the collection and use of information from Users.

This Policy was last amended on 4/27/14. We may update this Policy from time to time, so we invite you to review this page periodically. When we make changes, we may send an e-mail to you or notify you the next time you log-in, and we will post the updated Policy on this web page. All changes will go into effect on the date that is listed in our Policy. The new Policy will apply to all past and current users of Johnandkiras.com and will replace any prior Policies. By using this website, you consent to the terms of this Policy.

Note: You must be 18 years or older to register as a Member or use Johnandkiras.com.

1. WHAT INFORMATION WE COLLECT

We collect the following information about you in various ways, including when you register an account, make purchases, and when you visit our website or social media sites:

2. HOW WE USE INFORMATION WE COLLECT

We use the information you supply for the purpose of providing the services you have requested and as described in this Policy. The email address you provide is used for internal purposes, such as confirming and tracking your order. In addition, John and Kira’s may contact you via email or regular mail to keep you up-to-date on the latest Johnandkiras.com news or to send you our latest catalog. Also, we may rent, share, sell or exchange your email or postal address with third parties, who may contact you regarding their products or services that we think may be of interest to you. If you would like to opt out of receiving mailings from John and Kira’s or our third parties, please send an email requesting so to support@johnandkiras.com. Additionally, gift recipients may, from time to time, receive our latest catalog as well as offers from us regarding new products and services that we think may be of interest to them. We work with a third party service provider, who uses information collected automatically through technology to help us better understand how you use Johnandkiras.com. The information this third party service provider collects, such as which search engine referred you to Johnandkiras.com and how you navigated around our website, will help us to better serve you and provide you with more personalized information and product offerings. We may share your information, including your name, address, email address, as well as a record of any transactions you conduct on our website or offline with us with a third-party advertising partner and its service providers in order to deliver to you banner advertisements and other advertising tailored to your interests when you visit certain websites. Our advertising partner will make the data we provide to it anonymous. In certain instances we may disclose your personally identifiable information when we have reason to believe that it is necessary to enforce this Policy, the terms of use that govern Johnandkiras.com, to otherwise manage our business, or to bring legal action against persons or entities who may be causing injury to you, John and Kira’s or others. We may also disclose your personally identifiable information when we believe the law requires it. In the event of a merger, consolidation or sale or transfer of our company or its assets, it is possible that User information collected will be transferred to the purchaser or the new company.

3. COOKIES, WEB BEACONS AND JAVASCRIPT

John and Kira’s uses automatic tracking technologies, including "cookies" and clear gifs (or “web beacons”). These small files are sent to your browser from a web server and stored on your computer's hard drive. John and Kira’s, and service providers acting on our behalf, may place cookies and web beacons on your computer for the purpose of understanding how Users utilize Johnandkiras.com, to track purchases and other website information, and to help measure the effectiveness of our marketing and promotional campaigns. Web beacons may be used to provide data to third parties for tracking purposes. Cookies also allow Members to save time during checkout in return visits. Most web browsers automatically accept cookies, but they should also allow you to instruct your browser to prevent the use of cookies. You may use the Help feature on your browser to find information on how to manage, restrict, or prevent the use of cookies. Please note that if you disable cookies certain aspects of Johnandkiras.com will not function properly, such as the shopping bag. We also use "web beacons" in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to track the effectiveness of certain communications as well as the effectiveness of our marketing campaigns. If you would like to opt-out of these emails you can do so by emailing support@johnandkiras.com. Note that if you delete your cookies, use a different browser, or buy a new computer, you will need to renew your opt-out choice.

Users must have JavaScript enabled in order for Johnandkiras.com to function properly.

4. SWEEPSTAKES/PROMOTIONS

Johnandkiras.com sometimes includes notices of sweepstakes or other promotions we are conducting, and we may permit you to enter electronically in some cases. If that occurs, we will use the information you provide for the purpose of conducting the promotion (e.g., to contact you if you're a winner) and for any other purpose for which we might use information about you collected through this website. In the promotions sponsored by third parties, information you submit to enter those promotions may be shared with the third-party sponsor and then used by the sponsor in accordance with any contest rules and its privacy policy.

5. MARKET RESEARCH

From time to time, John and Kira’s may also contact you via email, postal mail, text message, or phone to conduct questionnaires and surveys. Survey information is treated like all of the information we collect.

6. ACCESS TO & CHOICES ABOUT YOUR INFORMATION

You may choose to: (1) stop receiving promotional materials by mail, phone, or email; (2) update or correct your personal information; or (3) disable your account. To carry out any of these choices:

7. YOUR CALIFORNIA/RHODE ISLAND PRIVACY RIGHTS

John and Kira’s may disclose your personal information to third parties for their use in marketing to you unless you tell us not to. In order to opt out of our third party mailings, please email us at support@johnandkiras.com or write to us at Customer Care, John and Kira’s, LLC, 163 W Wyoming Avenue, Philadelphia, PA 19140.

8. LIVE CUSTOMER SERVICE ASSISTANCE

John and Kira’s offers Users live customer service assistance. Information you provide during a call may be used to assist with your inquiry, as well as for any purpose permitted under the Policy. Calls may be recorded for quality assurance and training purposes.

9. THIRD PARTY SERVICE PROVIDERS

John and Kira’s sometimes employs other companies and individuals to perform services for us. For example, we hire agencies to help administer consumer promotions, to analyze data, to fulfill orders you place, and to provide customer service. We may share your personally identifiable information with these parties, who have agreed to hold this information in confidence, not use it for any purpose except to carry out the requested service, and honor John and Kira’s privacy and security policies in the way this information is handled.

10. SECURITY

John and Kira’s takes your privacy and security seriously. For this reason we work to establish technical, administrative, and physical security measures to protect against unauthorized access or use of personal information. We cannot, however, guarantee the security of any information you send to us and you do so at your own risk. Members are responsible for maintaining the confidentiality of their password and account. Members are responsible for activities that occur under their account and should immediately notify John and Kira’s of any unauthorized use of their account.

11. OTHER SITES

This website may contain links to websites operated by other companies. John and Kira’s is not responsible for the policies and practices of those third party sites. You should check the applicable privacy policies of the other sites you visit.

12. CONTACTING JOHN AND KIRA’S

If you have any questions about our Policy, you can e-mail us at support@johnandkiras.com or contact us by mail at Customer Care, John and Kira’s, LLC, 163 W Wyoming Avenue, Philadelphia, PA 19140. We'll be happy to answer your questions or hear your concerns.